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1 comment
1.0
Details
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
Dhl Canada - DON'T EVER SHIP WITH DHL...EVER!!!
On Thursday June 27th, 2019 I used DHL to ship cakes from my business to Florida from Canada. This was for my mother's 60th birthday for Saturday evening. I ensured that the packages were well secured and on ice for shipping. I paid DHL $238.86 for 1 day delivery...
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Anonymous
#1711596

Noted for future, waiting for outcome.

Author
Cons
  • Terrible customer service and terrible tracking
  • Overcharged on duties
  • Delivery
Reason of review
Problem with delivery
Preferred solution
Full refund
Review #1574640 is a subjective opinion of poster.
0 comments

Dhl Canada - Be away of this company

My company has account with DHL and one June 3rd I sent out personal parcel overseas and I paid the requested charges by VISA. DHL sent me the receipt that this shipment is paid online. One June 12 my company received invoice and they put this shipment in the invoice , i keep calling them and prove to them that the shipment was paid online and I sent them a copy of their official receipt and copy of my VISA statement and they did not solve the problem until now which is more than 14 days . For sure this organization is bad and very soon will be out of business in Canada if they continue business like that
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Author
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1575006 is a subjective opinion of poster.
0 comments
1.0
Details
I recently ordered a custom-tailored suit, and the vendor elected to ship it to my residence via DHL Express. As I always do with any courier, I immediately set up text message alerts upon receiving the tracking number. On Tuesday, I got a message a little after noon...
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Author
Cons
  • Treatment of employees
  • Delivery
  • Complaints process
Reason of review
About six things on this list.
Preferred solution
There is no solution. I want this company to go out of business.
Review #1572352 is a subjective opinion of poster.
0 comments

Dhl Canada - Completely incompetent

1.0
Details
I sent a couple of cloth uniform shoulder patches from Canada to a friend South Africa for his collection. They were 30 years old, no value DHL helped me wrap the package and fill in the waybill. no delivery. 3 weeks later I inquired and customs had taken the package, clearly the officials wanted to rob the contents of the envelope. Zero interest from DHL and they would not refund the $75 fee they charged me for no delivery, horrible company, worst courier on the planet.
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Author
Review #1558704 is a subjective opinion of poster.
0 comments
1.0
Details
I will NEVER ever do business with DHL. I ordered a pair or rayban sunglasses and was unaware that they ship through DHL. They screwed up not once not twice but FIVE times. The first time no one rang our doorbell they just sent a message saying no one was home. The...
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Author
Review #1555941 is a subjective opinion of poster.
0 comments

Dhl Canada - Disgraceful Service

Twice in one week waited at home, front door open with only screen door closed, received NOT at home notice on both occasions. Seriously believe this driver Knocked my door with a Feather. Absolutely disgraceful.
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Author
Review #1538416 is a subjective opinion of poster.
0 comments

Dhl Canada - Worst delivery company ever

1.0
Details
I ordered a phone from China and they used DHL . They asked me for available time for delivery and I choose the time. **** Delivery guy came 1 hours early and left. WORST DELIVERY COMPANY EVER. How does it expect customer to stay home all day. Driver didn't even bother call me before delivery. I have provided with buzzer code and phone number
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Author
Review #1536647 is a subjective opinion of poster.
0 comments
1.3
Details
twice in has many days and even after complaining that the Ebay seller never mentioned other foreign delivery origin (violation of ebay policy,but) that dhl send me text message and letters demanding custom and duties fee for delivery of item. with 11.00$ processing...
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Author
Location
Montreal, Quebec
Pros
  • Deceptive business practices
Cons
  • Overcharged on duties
Reason of review
demand of custom clearance when seller has not stated in sales and making client suffer consequences
Loss
$34
Preferred solution
Let the company propose a solution
Review #1527807 is a subjective opinion of poster.
0 comments

Dhl Canada - Worst company I’ve ever used

1.0
Details
This company is beyond bad. Whenever something is shipped to me by DHL, it NEVER comes in. When contacting the company they won’t do anything, other than say it will be delivered the next day. When I order things now, I make sure they don’t ship with DHL. I definitely, 100%, believe that no one should ever use this company, as they are so bad.
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Author
Review #1524092 is a subjective opinion of poster.
0 comments

Dhl Canada - Callous behaviour and no proper information on the tracking pa8 ge

So, I sent an item from India for my boyfriend who lives in Canada. The company I ordered from happened to send it through DHL and boom the problem starts after it reaches British Columbia. Every other day there is a message on the tracking page with "With Delivery Courier" and next day I see the message "Shipment on hold". And the next day the same thing. The status update isn't even immediate on the website. It isn't possible for somebody to leave their work and stay at home all the time if they do not keep their word of on the day delivery. I never faced this problem with a FedEx delivery.
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Author
Review #1511315 is a subjective opinion of poster.

Contact Dhl Canada Customer Service

Mailing Address:
DHL Express Canada
18 Parkshore Drive
Brampton, Ontario L6T 5M1
Canada
Phone:
+1 905 861 3687
All Dhl Canada Contacts
0 comments

Dhl Canada - Cheat customers

DhL is an unscrupulous crooked company with *** poor customer service. Avoid this company like the plague that they are on hard working people with the extortion pricing they use. Once they get your package...its pay the extortion fees or too bad.... Spread the word DHL is a turd
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Author
Review #1507105 is a subjective opinion of poster.